Privacy Policy

This page is for anyone who visits Wasaga Beach Casino, signs up or plays with us. It applies whenever we handle details about you, from your first visit to long after your last spin. Here is what we hold, why, and the say you have over it.

Knowing what we collect

1.1 Creating an account means sharing a few details with us: your full name, birth date, phone number, home address and email address.

1.2 To verify you: copies of your ID documents and a proof of address, as described on our Account Verification page.

1.3 From your play: deposits, withdrawals, bets, bonuses, limits you set and your game history.

1.4 When you visit: your IP address and location, along with information about the browser and device you use.

1.5 When you contact us: any emails you write to support.

Keeping it only as long as needed

2.1 We keep records of your account and transactions for the period required under Canadian anti-money laundering and tax law.

2.2 After that, we delete the details or make them anonymous so they no longer point to you.

Using your privacy rights

3.1 You can ask us to:

show you the details we hold about you
update any information that is incorrect or no longer current
delete details we no longer need to keep
stop using your details for a purpose you object to

3.2 Email support@wasagabeachcasino.app to make any of these requests. We may check your identity first.

3.3 Some records must stay with us by law, even after you ask for deletion. We will tell you when that is the case.

Protecting young people

4.1 This site is for adults only, aged 19 and over. Anyone younger cannot register.

4.2 An account found to belong to anyone younger than 19 is closed, and we erase their data unless we are legally required to retain it. See our 19+ Policy.

Sending data outside Canada

5.1 A few of the companies that help us run the site store data in other countries.

5.2 We only work with partners who protect your details to a standard that matches Canadian privacy law.

Relying on legal grounds

6.1 We use your details because:

we need them to manage your account and make your payouts
Canadian law on age limits, identity checks and anti-money laundering makes it mandatory
it helps keep the site safe and fair
you have said yes, for example to marketing emails

Securing your details

7.1 We use encryption, secure servers and strict access controls.

7.2 Access to your details is restricted to the staff members who require them to do their jobs.

7.3 Pick a strong password that is hard for others to guess, and do not share it.

Sharing with trusted partners

8.1 We share details only with:

payment companies that handle your deposits and withdrawals
identity verification firms that confirm your ID and age and check your current location
service providers that host the site, supply games or send our emails
authorities, when Canadian law requires it

8.2 We never sell your details to anyone.

Choosing your marketing

9.1 We only send offers and news if you say yes.

9.2 Changed your mind? Consent can be taken back whenever you wish, through your account settings page or the unsubscribe link found in every email we send.

9.3 We send no marketing at all to anyone who has paused play or chosen self-exclusion.