19+ Policy
This page addresses parents, guardians, players and anyone else who uses the same device as a Wasaga Beach Casino player. It covers every visit to our site and every account, starting from sign-up.
Playing at 19 and over only
1.1 Opening an account or playing any of our games, free-to-play games included, is only allowed if you are 19 or older.
1.2 We apply the age of 19 to every player we accept, wherever they live.
1.3 Our marketing never targets people under 19, and our promotions avoid characters or themes made to appeal to children.
1.4 Opening an account while under 19, or opening one for someone under 19, breaks our Account Terms.
Protecting minors on shared devices
2.1 In many homes, the whole family uses the same phones, tablets and laptops. The following habits make it harder for children to reach our games:
- log out after every session
- disable your browser's saved-password feature for your casino account
- set a PIN, fingerprint or face recognition lock on your screen
- close the casino tab or app when you step away
- store bank cards, plus sign-in details for e-wallets, out of children's reach
- avoid playing where children can watch
2.2 You are accountable for any play on your account. Letting anyone under 19 use your login breaks our Account Terms and can lead to the account being closed.
Checking every player's age
3.1 A date of birth is required from every new player at sign-up, and no one under 19 can finish registering.
3.2 We verify identity and age using the details supplied, and run a geolocation check, before any deposit is accepted.
3.3 If our automated checks cannot confirm age, we request photo ID. No deposits are possible until the check passes. Our Account Verification page lists the documents we accept.
3.4 Age can be verified again whenever we see fit, such as when a parent gets in touch or when account activity points to a minor playing.
3.5 Parents and guardians who think a minor is using our site can email us. We look into every report.
Acting when we find a minor
4.1 The account is locked straight away while we look into it.
4.2 The account holder is asked to provide proof of age.
4.3 If the player is confirmed to be under 19:
- the account is closed
- every bet is voided and all winnings are forfeited
- where possible, we send deposits back to the card or wallet used to make them
4.4 We handle the personal information involved as set out in our Privacy Policy, and keep it only where the law requires.
4.5 Should an adult know that a minor was on the site and take no action, that adult's account may be closed as well.
4.6 We may block the details and devices involved from opening new accounts.
Using parental controls and filtering tools
5.1 Most computers, phones and tablets come with parental controls. Switch them on to limit purchases, apps and websites.
5.2 Gambling sites can be blocked with filtering software, either on one device or across your whole home network. Plenty of home routers offer this option as well.
5.3 App store settings let you limit downloads by age classification.
5.4 Talking openly with children about gambling and its risks helps alongside any software.
5.5 Gambling Therapy and ConnexOntario offer free, confidential support to families as well as players. Search for either by name to reach them.
Contacting our team
6.1 Email support@wasagabeachcasino.app to report a suspected underage player or to ask any question about this policy.
6.2 So we can act quickly, add the username or the email address on the account if you know it.